Sometimes people do or say things that can be difficult for us to understand or tolerate. In health care settings, this may appear as “refusing” care or reactions often labeled as “behaviors.” Even with increased recognition of trauma-informed care, power dynamics within our work environments can make it challenging to respond to clients in ways that do not compromise care. Additionally, well-intentioned approaches may inadvertently perpetuate ageism, which remains prevalent in society and within health care settings.