News

Alaska Providers -

Thank you for you engagement during this transition period, TriWest is aware of the technical difficulties that providers are experiencing with CareAffiliate.

Our network support team are working diligently toward a resolution. In the meantime, we encourage you to utilize the available training in Availity as well as the resources listed on the Provider Portal.

TriWest is continuously expanding provider training . The below modules are currently available through Availity:

• TRICARE: TRICARE Primer for Providers – Recorded Webinar
• TRICARE: TRICARE Manuals – On-Demand Training
• TRICARE: Referrals and Authorizations Submission with CareAffiliate Training – On-Demand Training
• TRICARE: Provider Readiness Training - On-Demand Training
• TRICARE: Provider Portal Support & Cybersecurity – On-Demand Training
• TRICARE: Military Culture: Core Competencies for Healthcare Professionals – On-Demand Training
• TRICARE: Introduction to the Provider Portal - On-Demand Training
• TRICARE: Contracting and Credentialing with TriWest Training – On-Demand Training
• Provider Claims: Submission Process

Click the link to the  TRICARE Provider Introduction to the Provider Portal Quick Reference Guide  (https://www.triwest.com/globalassets/tricare/provider/tricare-provider-introduction-to-provider-portal-qrg.pdf)

Click the link to the CareAffiliate User Guide  (https://tricare.triwest.com/globalassets/tricare/provider/careaffiliate-user-guide.pdf).

Click the link to access the Provider Portal  (https://tricare.triwest.com/en/provider/).

We appreciate your patience and will provide updates as they become available.